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Virtual Inspections

Save time using our new virtual inspection tool! Customers have the option to complete certain inspections virtually, without waiting for an in-person inspector. The process is fast, easy and convenient.

Virtual inspections are available for express permits only for the following permit types: 

  • Mechanical air conditioner replacement (changeout) 
  • Water heaters (all types) 
  • Water softener replacement 

This applies to same-day issued, licensed contractors only. Owner builders and private providers, please contact us. 

There are two options for virtual inspections:

 How it worksSchedulingBest for…
Offline inspection (field report)Contractors perform an onsite self-inspection, to submit photos, video and notes for review by our inspector. Complete the inspection before you leave the job site and without inconvenience to the home or business owner.No scheduling required; can be completed any time of day (See instructions below)Contractors who complete inspections frequently and are familiar with the process
Live online inspection with an inspectorContractors use the onsite, and one of our inspectors attends remotely via a video call on the app to help complete the inspection.Scheduling required: Monday to Friday 8:30 a.m. to 3:30 p.m. – Schedule in the VuSpex app (See instructions below)Contractors and homeowners who prefer to have an inspector available remotely to walk them through the process

Getting Started with Your Permit Application

Permit applications must be submitted using the . A user account is required to submit all application types. 

Before performing your virtual inspection, please fill out the following forms and upload them to your permit in the :

Resources for New аÄÃÅÁùºÏ²Ê Access Portal Users

How to Complete a Virtual Inspection

To complete a virtual inspection, download the on your Apple or Android device or visit the . 

To request a live video inspection with one of our inspectors, use the VuSpex GO app or email: virtualinspections@pinellas.gov

View the for step-by-step instructions for using the app.

Tips for a Successful Virtual Inspection

  • Activate your mobile device’s GPS Location Services in Settings before the inspection begins. You must accept the prompts requesting permission to use the camera and access to your location.
  • Ensure good connectivity when uploading your inspection report.
  • Ensure proper lighting during your inspection.

Additional Assistance 

If you experience any trouble installing or setting up the application or creating a new account, please visit or email Support@VuSpex.com.

If you have questions or require assistance with the , please contact us or call (727) 464-3888 and choose option 4. Feel free to submit screen captures or tell us about any errors you encounter.

A man holds a cell phone showing the VuSpex, virtual inspections application.